30-day satisfaction guarantee. Buyer responsible for return shipping.
- If you are not 100% satisfied with your purchase from Healthy Skin Inc. you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unused and unopened, in the state you received them, and in the original packaging with the tamper wafer seal unbroken.)
The easiest way for you to return the merchandise is to contact us at firstname.lastname@example.org with your order # in the subject line.
Make sure the merchandise is in its original packaging, in the state you received them, and place it in a shipping box. Be sure to cover any old labels with the new one, or just peel them off. A black marker can also be used to cover any existing bar codes.
You may drop off your return at any authorized USPS shipping location, but please do not drop your return off at a drop box.
It may take 4-5 business days for your return to reach the Healthy Skin Inc. Fulfillment Centers. Once it is received and inspected (usually within 72 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.